(03) 5625 2595
Effective Date: 4/11/2025 Last Updated: 4/11/2025
At Dinotec , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
📋 Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, and postal address
Business or residential location (for service delivery)
Technical data such as IP address, browser type, and device information
Any other information you voluntarily provide via forms, emails, or phone calls
🛠️ How We Use Your Information
We use your personal information to:
Provide and manage our telecommunications and technology services
Respond to inquiries and provide customer support
Process payments and issue invoices
Improve our website and service offerings
Send updates, promotions, or service-related communications (with your consent)
🔄 Sharing Your Information
We do not sell your personal information. We may share it with:
Trusted third-party service providers who assist in delivering our services
Legal or regulatory authorities when required by law
Payment processors and IT support providers under strict confidentiality agreements
🛡️ Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure servers, encryption, and access controls.
🌏 Cookies & Analytics
Our website may use cookies and third-party analytics tools to enhance user experience and monitor site performance. You can manage cookie preferences through your browser settings.
👤 Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
📞 Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@dinotec.au Phone: (03) 5625 2595 Address: Suite 9, 22-26 Princes Way, Drouin VIC 3818 (By Appointment)
